Amazing feedback from a family member!!!! My mum has been fortunate to be a recipient of Dollar Park Dementia Services over the past few months.
She is pretty much a homebody so receives a two hour home visit each week which she really looks forward too. To say that the support provided has been transformative in respect of her outlook would be a gross understatement of the quality and impact of the service both for my mum and ourselves as family members. Not only do they spend quality time with her each week but openly encourage her to regale them with her stories from her young days ( which she really loves doing) as well as showing great patience and understanding when she gets confused sometimes and loses the thread of her story. All in all a brilliant service delivered by brilliant, caring and passionate people.
“Liz laughed when she said, I would rather you were coming in my door as to leaving it, I really enjoy your company you are marvellous.”
Jean is new to the service, she initially said she didn’t need support, after my first visit she said she could not wait until it was time for me to go back as she had really enjoyed the bleather.
“When I was getting ready to leave Janet said that she wished that I didn’t have to go, I told her to be careful what you wish for as I’m coming back on Thursday, this made her giggle.”
“The service has been a lifeline for me and my family.”
“When we were walking home I asked Gwen if she’d had a nice time today, she said she’d had a lovely time and that I was a lovely lassie. “
“Fiona told me that she doesn’t know what she did to get a good friend like me visiting her. I told her that it was because she is a nice person too and that I look forward to my visiting her too.”
“You are all marvellous and I really appreciate all the support. I wish I could give something back.”
“I just want to say a big thank you to yourself and Ann for stepping in to help me at the last minute yesterday. I honestly don’t know what I’d do without your team. It really does make a difference to my life, never mind Mum’s. Mum enjoys the company and appreciates all the personal help she gets. I can visit my Granddaughter without the worry of Mum.“
*Feedback has been anonymised, and names have been changed.
